Last Updated: August 10, 2026

Welcome to the True Craft Flooring Co. website. By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

These Terms of Use govern your access to and use of the website operated by True Craft Flooring Co. (“True Craft Flooring Co.,” “we,” “our,” or “us”).

Use of Our Website

You may use this website for lawful purposes and to learn about True Craft Flooring Co., our flooring services, and how to contact us regarding a potential project.

You agree not to use the website:

  • For any unlawful or fraudulent purpose
  • To interfere with or disrupt the operation or security of the website
  • To attempt to gain unauthorized access to the website or its systems
  • To submit false, misleading, or fraudulent information
  • To upload harmful files, malicious software, or other content that could damage the website or its users
  • To use automated systems to access or collect information from the website without permission

We reserve the right to restrict or terminate access to the website if we believe these Terms of Use have been violated.

Information on This Website

We make reasonable efforts to keep the information on our website accurate and up to date. However, website content is provided for general informational purposes and may occasionally contain errors, omissions, outdated information, or other inaccuracies.

Descriptions, photographs, examples, flooring options, service information, and other content on the website are intended to provide general information and may not represent the exact appearance, availability, materials, colors, textures, or finished results of a particular project.

Actual flooring products and results may vary depending on lighting, installation conditions, materials, room conditions, and other factors.

Flooring Services and Estimates

Information provided through this website does not constitute a binding contract, quote, estimate, or agreement to provide services.

Any pricing, estimates, project timelines, material selections, warranties, installation details, or other terms discussed through the website are subject to confirmation by True Craft Flooring Co.

A formal agreement, estimate, proposal, or other written documentation may be required before services are scheduled or performed.

Consultations and Project Requests

Submitting a contact form, consultation request, or project inquiry does not guarantee that True Craft Flooring Co. will accept or undertake the requested project.

We may contact you to obtain additional information, discuss your project, review available options, and determine whether our services are appropriate for your needs.

Any agreement to provide services will be governed by the terms of the applicable proposal, estimate, contract, or other written agreement between you and True Craft Flooring Co.

Photos and Uploaded Content

If you choose to submit photographs or other files through our website, you represent that you have the right to provide those materials to us.

You agree not to upload content that:

  • You do not have permission to use or share
  • Contains unlawful or harmful material
  • Infringes another person’s intellectual property or privacy rights
  • Contains malicious software or harmful code
  • Contains sensitive personal information that is unnecessary for your project inquiry

By submitting project photos or other materials, you grant True Craft Flooring Co. permission to access and review the materials for purposes related to your inquiry or potential project.

Intellectual Property

Unless otherwise stated, the content on this website, including text, photographs, graphics, logos, branding, designs, and other materials, is owned by or licensed to True Craft Flooring Co. and is protected by applicable intellectual property laws.

You may view and use the website for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or otherwise exploit website content without prior written permission from True Craft Flooring Co.

Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services.

These links are provided for convenience and informational purposes. True Craft Flooring Co. does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party websites is subject to their own terms and policies.

Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may modify, suspend, discontinue, or restrict access to any portion of the website at any time without notice.

Disclaimer

To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

True Craft Flooring Co. makes no warranties, express or implied, regarding the website or the accuracy, reliability, completeness, availability, or suitability of information provided through the website.

Nothing on this website is intended to replace a professional evaluation of your specific flooring project.

Limitation of Liability

To the fullest extent permitted by applicable law, True Craft Flooring Co. and its owners, employees, contractors, and representatives will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of, or inability to use, this website.

This limitation applies to damages arising from website errors, interruptions, technical issues, third-party links, reliance on information presented on the website, or other matters related to your use of the website.

Nothing in these Terms of Use is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless True Craft Flooring Co., its owners, employees, contractors, and representatives from claims, damages, liabilities, losses, costs, and expenses arising from your misuse of the website, violation of these Terms of Use, or violation of another person’s rights.

Changes to These Terms

We may update or modify these Terms of Use from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms of Use.

Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the applicable laws of the State of California, without regard to conflict-of-law principles.

Any disputes relating to these Terms of Use or your use of the website will be subject to the applicable courts and jurisdiction provided under California law.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other applicable agreements or policies referenced on this website, constitute the terms governing your use of the website.

These Terms of Use do not replace or modify any separate written contract, proposal, estimate, or service agreement between you and True Craft Flooring Co.

Contact Us

If you have questions about these Terms of Use, please contact us:

True Craft Flooring Co.
Sonoma County, California
Phone: 707-360-7416
Email: [email protected]